Shipping

All orders are handled and shipped directly by me, from my home to yours.

  • $7 flat rate standard shipping and free shipping (standard) on orders over $50 for postage within Australia and New Zealand.
  • Perth locals can free pick up from Rockingham, WA. Use LOCALPICKUP at checkout to waive shipping.
  • $20 flat rate shipping to USA and United Kingdom.
  • Other countries – I am happy to look into postage to other countries as required. Please contact me to discuss.

So sorry I cannot send to PO Box addresses.

I put a lot of focus on making sure the items you want get delivered to you as quickly as possible. Once you place your order, please allow 2-3 business days to process, pack and send your order. Custom orders require a further 1-2 weeks for me to complete the making.

I make and process orders between Monday and Friday.┬áPlease note, I don’t ship on weekends and please allow extra time for your order to be processed during holidays seasons.

There are circumstances outside of my control (holidays, weather, postal services) that may cause shipping delays. Whilst most packages arrive on time there may be circumstances and delays that shipping carriers may experience. For this reason, I cannot guarantee the exact delivery time; the delivery time is the responsibility of the shipping company, but i do my darnedest to get it to you in a timely manner.

If you are experiencing slow post please give me a chance to see where your order is at. Contact me, tell me what you ordered and your order number and i’ll happily help you out.

Please note, you are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, customs duties and excise duties.

Woolly Wombat will not be responsible for any damage to the package or product acquired during transit to you.